Cancellation Policy
Clear cancellation and refund terms for private tours, Nile cruises and travel packages.
Plan My TripPrivate tours
Cancellations received at least 168 hours (7 days) before the scheduled tour start receive a full refund. Cancellations received at least 72 hours but less than 168 hours before the scheduled start incur a 50% cancellation fee. Cancellations received less than 72 hours before the scheduled start are non-refundable. Timing is calculated from the scheduled service start in Egypt (Africa/Cairo). Holiday tours and Nile cruises may have different terms which are confirmed before booking.
Cruises and third-party services
Nile cruises, hotels, flights, special tickets and seasonal services may use different terms. We provide those terms in writing before the booking is confirmed.
Date changes
If you need to change your date, contact us as early as possible. We will try to move the booking without charge when guide, vehicle and supplier availability allows.
How to cancel
Send your booking reference, traveler name and service date to info@luxorandaswantours.net or WhatsApp. We will confirm the cancellation and any applicable refund in writing.